The Inspector-General of Taxation and Taxation Ombudsman (IGTO) Karen Payne, has released the results of her community survey into the effectiveness of the ATO’s communication of taxpayer rights to review, complain and appeal decisions and actions of the ATO – which can be found here.
The Survey was commenced in August 2020 and concluded on 30 September 2020. Taxpayers and tax professionals were invited to participate in the survey (conducted by Orima Research Pty Limited on behalf on the IGTO) as part of its investigation into effective communication of taxpayer rights.
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