The Australian National Audit Office (ANAO) has recently released a performance audit report on the Australian Taxation Office’s (ATO’s) engagement with tax practitioners.

Findings of the audit include:

  • The ATO is largely effective in implementing its tax practitioner engagement activities. The development of a strategic and performance framework for tax practitioner engagement would allow the impact on the efficiency and effectiveness of the taxation and superannuation systems from the ATO’s engagement activities to be assessed.
  • The ATO consulted largely effectively with tax practitioners to inform its strategies, services and support.
  • The ATO provides largely effective services and support for tax practitioners

The report also provides four recommendations to the ATO relating to its strategic framework, performance framework, consultation groups, and registered agent phone line. The ATO agreed to the recommendations.

The report available here.

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